Question 1

How Can Vitara CarePilot Detect Falls Without Cameras?

Accepted Answer

Vitara uses 4D radar sensors to sense movement and body position. If it detects a fall, it sends an instant alert. Nothing is filmed. Your home stays private.

Question 2

Do I Need to Wear or Press Anything for the Sensors to Work?

Accepted Answer

Nope. There's nothing to wear. Vitara's CarePilot sensors are installed in the room and work in the background. Nothing to press, nothing to charge, just set and forget.

Question 3

How Is Vitara CarePilot Set Up in My Home?

Accepted Answer

No DIY needed. We have a chat with you first to understand the home and care needs. Then we lock in a time that works for you. A licensed electrician installs the sensors on the ceiling of the room and we walk you through the set up process to get you started.

Question 4

What Happens Once the Vitara CarePilot Sensors Are Installed?

Accepted Answer

Once it's installed, Vitara CarePilot quietly monitors the home 24/7 using camera free sensors. For the first 14 days, it learns what normal daily routines look like. After that, it can spot changes, detect falls, send instant alerts, and show simple insights into movement, rest, and activity.

Question 5

Can I Monitor Multiple Rooms?

Accepted Answer

Yes. If you want to cover more than one room, you can. Adding another sensor increases your subscription by $10 per month, $30 per quarter, or $120 per year.

Question 6

Is There a Lock In Contract?

Accepted Answer

No. There's no lock in contract. Choose monthly, quarterly, or annual billing, and cancel anytime. If you join the Founder's Club as an early customer, your discounted base price stays for life while your subscription stays active. It cannot be combined with other offers, and it does not apply to installation or add ons.

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